Charlene is a fantastic mortgage broker who helped us with a dynamic application and was able to get us approved! She’s very communicative, articulate, and and absolute pleasure to work with!
Punit Tailor
If you are looking for a hard-working, honest, trustworthy mortgage broker that truly goes above and beyond for her clients, look no further! I've had the pleasure of working with Charlene in obtaining 3 mortgages each with its own set of challenges and headaches to say the least. Charlene is an expert in her field and knows her stuff. Not only does she find you the best rates with great lenders that care about their clients, but with my current mortgage (Oct 2021) she was able to port my CMHC fees saving me over $17,000! (I've never even heard of this being a thing!?) I don't know how else to say it, but Charlene is straight-up a miracle worker. If that wasn't enough, she makes it incredibly easy to work with her by not working your typical bankers hours of 8-4 as well as being available across most social media platforms. All 3 of my mortgages have been completed using Facebook messenger and a few quick phone calls which I can do from anywhere! If you need her, she is available and is always quick to respond. A FIVE star review doesn't seem fitting enough for the work and effort Charlene puts forward. I have absolutely zero hesitations in recommending Charlene to anyone, she is hands down the best mortgage provider that I've ever worked with.
Melissa Foster
Charlene is the best mortgage broker I have ever worked with. She worked so hard for our family to make sure everything was perfect for our home purchase. I am so grateful for her tireless professionalism. She is so knowledgeable and efficient. If I could give you six stars you would have it!
Craig Broadbent
If you're looking for a mortgage broker who will go above and beyond, then search no further!! Charlene was a pleasure to work with both, professional and personable in nature. She is a delight to deal with and really makes the whole process seamless. Highly recommend!!!
Ryan N
I used to be a mortgage broker years ago, and so I'm quite 'fussy' when it comes to having a mortgage professional look after my mortgages. I have used many since being in Canada, and to be honest Charlene knocks them all out of the park! I was referred to her as my situation is 'complicated' and my friend had excellent things to say about Charlene and her own 'complicated' situation, so I figured I'd give her a try. I have nothing but praise for the work she has done for us so far, with wonderful communication with updates, a friendly and upbeat voice to walk me through each step of the process and honest information about what we can achieve going forward. She did all of this on a tight deadline, with nothing but her best being given to us. I have already recommended Charlene to a friend, who is raving about her ability to help when others said 'no', which makes me feel proud to be working with a wonderful person who goes above and beyond. I KNOW I'll be using Charlene again for my many mortgages. Thank you <3
Sarah Conduct
Charlene was awesome to work with. Very attentive, always in communication, worked her butt off for us. Thanks again!
Melynda
Charlene made buying my first property a breeze. She is very knowledgeable and finds some pretty incredible rates and/or flexible mortgages depending on your needs. I also went through my first mortgage renewal with her, it was quick and painless and she got me yet another fabulous deal!
Highly recommend especially for first time homebuyers as she takes the time to explain the process and ensures you get the right mortgage.
Megan Lee
Charlene has helped us obtian our latest mortgage and now amoratize. Although we have never met face to face as we live in different cities she has always managed to pull off what we need of her and we aren't always easy clients. She has always made herself available and we appreciate the work she does for us.
Ralene
Charlene is an absolute killer!!! She was on the ball and such a grinder to find us the best option. She is very confidence inspiring in the way she worked tirelessly for us! Best mortgage broker we have encountered.
Joel Loh
Charlene has helped us enormously and her care of clients and attention to detail is bar none.
When we remortgaged I had just become a self employed contractor and thought this might be an issue when remortgaging but Charlene made the process easy and pain free !
I would highly recommend Charlene.
Christopher H.
Charlene is the best mortgage broker to work with, we highly recommend her!! We have taken advantage of her expertise many times, and she never fails to impress, from the first call to closing!
Rhonda Wookey
Many thanks for your assistance to my sister in remortgaging her home. You were exceptionally professional, caring and helpful. I don't know how she could have completed this without your help. You are the best. Thank you!
Chukwuma Ekwulugo
Buying my first home with Charlene was a wonderful experience thanks to her! She made me feel confident and worry free during the extensive process. Thank you again!
Sonya Radysheva
I'm a first time home buyer in B.C. and know absolutely nothing about this process. I was recommended to Charlene and I'm very grateful somebody knew her because she explains anything and everything to you about what and how she's doing it.
Not that I want to promote this part because I feel bad for keeping her up but I was reading through a bunch of emails around 1 am, fired a text message out to Charlene to help me get an understanding of the matter, and within minutes I got a response.
She's very personable, will respond to all the dumb, tough, and midnight questions you have, will explain to you your finance situation to get the most bang for your buck, and shops around for the best deal for you.
Very Grateful. Will recommend to others.
Chris Moore
Charlene is so amazing. She always very responsive. I can say she goes far beyond to get my first home. Thanks Char! Highly recommended!
Tran Nguyen Nguyen Tran
Charlene was just simply amazing answered every question i Had !!! Helped me with all the details of filling out the forms while being both very very friendly and bubbly with her personality just a pleasure to talk to and work with . very knowledgeable about all the subjects required to get the correct results . I would recommend Charlene to any of my family and friends to help them in the future . Thanks again Charlene you are the best
Mike Fryters
Had a chance to work with Charlene for last minute rush to get financing documents completed. She worked really late with us to get everything done and this went beyond providing great service. Amazing job and well deserved of the 5 star rating.
Carol Deault
There are almost no words to describe how excellent Charlene is at her job. We are self employed and run two businesses, which makes for an unbelievable amount of paperwork and hoops to jump through with lenders.
Charlene's infectious personality combined with her incredible knowledge made this process a breeze.
In addition to her exceptional service, Charlene demonstrated integrity and transparency throughout the entire process.
Overall, I cannot recommend Charlene highly enough. Her professionalism, expertise, and personalized approach make her the go-to choice for anyone in need of mortgage assistance.
Outstanding in her field!!!!
Murray McKay
Second time having Charlene as my mortgage broker. I never feel disappointed. She does things efficiently and smooth out the process for us. On top of that, communication is top notch.
Tran Nguyen
Excellent Customer Service! Very friendly, knowledgeable and responsive to messages. Always happy to help and answer any questions you have.
Nyree Schreiber
Charlene is incredibly kind, gracious and professional. She has assisted me on 2 mortgages, both very pleasant and seamless process. Charlene discusses your finances without judgement and is so kind regarding potential uncomfortable situations, as you work through your wants and needs. I absolutely recommend Charlene because of her knowledge, professionalism, and human kindness. Thank you.
Andrea Noel-Morgan
She is super helpful, always on the ball. Got us the best rate we could get. Always looking out for you.
Highly recommend using Charlene
Sylvia Marriott